SPECIALTY PHARMACIES

Specialty pharmacy traceability.
Keep the product record close.

Connect incoming specialty medicines with supplier data, serialized records and the team responsible for receiving.

Pharmacist reviewing a medicine delivery at a community pharmacy counter

SAME DATA. FURTHER GOOD.

01 / THE WORKFLOW

A workflow shaped by your operation.

Specialty pharmacy workflows can involve high-touch coordination, but the traceability question starts with the physical product: which record belongs to this unit, who supplied it and where was it received? Keep that supply-chain information distinguishable from patient and clinical records.

Illustrative medicine cartons with unit-level identification labels and a citron tray — Every item has its own context.

Receiving team

Identify the unit, shipment and receiving location.

Supplier contact

Resolve missing or unexpected product data.

Responsible lead

Own the applicable procedure and escalation.

THE WORK, MADE VISIBLE

From the delivery to a usable record.

Illustrative product-receiving flow for this audience.

01
Receive
Identify the delivery and its supplier.
02
Locate
Find the product, lot and serialized unit.
03
Review
Relate the available partner and event information.
04
Resolve
Route an unanswered question to the responsible team.

ILLUSTRATIVE WORKFLOW · THE IMPLEMENTATION FOLLOWS YOUR OPERATING REQUIREMENTS

02 / THE WORKFLOW

Follow one delivery.

A medicine arrives through a specialty supplier. The receiving team locates its product and serial information, checks the shipment context and follows up on any missing partner record before completing the applicable procedure. Patient details are not needed to explain that product handoff.

03 / THE WORKFLOW

Connect the procedure, the people and the data.

The receiving process should identify who checks product information, who investigates a discrepancy and where the supporting record can be found. Use the same example with your operations, integration and compliance teams so the workflow has one shared meaning.