RECEIVING & SHIPPING

Receiving and shipping.
Keep the record with the movement.

Connect a physical handoff with the item, event and document information behind it.

Illustrative pharmaceutical receiving operationSAME DATA. FURTHER GOOD.
01 / THE WORKFLOW

Follow the receiving workflow.

Start with the incoming item and the location receiving it. Review the relevant product information and receiving event together. If a record needs attention, retain enough context for the next person to investigate.

Illustrative pharmacy receiving workflow: scanning a medicine carton
Start with the item in front of you.
  1. 01

    Identify

    Find the serialized item and its product context.

  2. 02

    Relate

    Associate the relevant event and location with the record.

  3. 03

    Review

    Follow up on missing or unexpected information.

THE WORK, MADE VISIBLE

Keep physical movement and data movement visible.

An outbound shipment and its electronic document do not necessarily finish at the same time. A package can be dispatched while a partner response is still outstanding. Treat the physical event, prepared document and response as related records so the next investigation starts with the right question.

  1. 01

    Receive

    Connect the incoming unit with supplier information.

  2. 02

    Locate

    Identify the operation and receiving location.

  3. 03

    Ship

    Relate the unit to the outgoing movement.

  4. 04

    Exchange

    Follow the partner document and its response.

ILLUSTRATIVE WORKFLOW · THE IMPLEMENTATION FOLLOWS YOUR OPERATING REQUIREMENTS

02 / THE WORKFLOW

Follow the outbound information.

An outgoing shipment can also require an outgoing data handoff. Review the associated document and its delivery status, then investigate any missing receipt with the partner responsible for the exchange.

Illustrative pharmaceutical outbound packing station
Ready for the next handoff.
01

Movement record

The item and business event.

02

Outgoing document

The data prepared for the partner.

03

Delivery context

The response associated with that exchange.

LET’S CONNECT

Bring your workflow.
Let’s find the connection.

Your systems. Your partners. The task you need to complete.

Discuss your workflow